Do I need to create an account to place an order?
Yes. You won’t be able to checkout as a guest. If you do create an account, all of your information will be stored securely through the website and will not be passed to any third parties.
How do I create an account?
By placing an order you’ll automatically create an account profile, or you can create one in My Account.
Whereabouts do you deliver to?
Please check our ‘Delivery areas‘ page to see if we deliver in your area.
Is there a charge for delivery?
All of our veg boxes are delivered using our own family and vans, that’s guaranteed. There will be a small Service charge of £1.95 per order beginning 01/01/2026 to cover our ever increasing delivery, processing and packaging costs to all postcodes.
Do you offer Contactless deliveries?
Yes, currently all of our deliveries will be contactless. We’ll drop the box on your doorstep or to an agreed safe-place and then notify you once we have.
Is there a minimum order amount?
Our £10 standard VegBox is the most cost effective way to get your fresh vegetables delivered to your home and is the minimum order you can make. The minimum spend for all other boxes is £12.50.
How can I pay for my order?
You can pay securely by Credit/Debit card via Stripe in our checkout.
Can I choose what day I’ll get delivery?
Yes. Most postcodes we can deliver to on Mondays, Wednesdays and Fridays, however there are some areas that we have to group as many deliveries together as we can, so we may have to amend the day. Please check the Delivery areas page for more info and always check your confirmation email to see the confirmed delivery date.
Why can’t I choose what time I’ll receive my delivery?
We try to group deliveries into areas so as to minimise our road miles and Carbon footprint, so can’t always guarantee a time. However, we always aim to deliver in the morning and start from 6am.
Do I need to be in to receive a delivery?
No. As long as you specify an agreed Safe-Place for us to leave your delivery and the order is pre-paid we’re happy to do that. We’ll make sure that boxes are covered and well hidden from view. Just remember to leave a note to let us know where on your order.
Do you take back the old boxes & bottles?
Yes we do. We’ll happily take back our old delivery boxes, glass bottles, fruit punnets or Egg boxes that you may have. If you won’t be in to receive a delivery just leave any old boxes that you want to return outside for us to collect.
Do you use plastic to cover the produce?
No. We buy as much of our produce loose and unpackaged as we can. We guarantee to never add any plastics to your boxes. Our berries are all delivered in Biodegradeable and compostable fibre fruit punnets made from recycled card and paper. (The only things we currently deliver in a plastic or poly containers are the Yoghurts and the 1L Milks) Some of the cheeses we buy in may be packed in a thin layer of plastic to meet their Health & Safety requirements and for labelling purposes (which can be removed if the customer is willing to accept responsibility)
